Cookies Policy
About this policy
This policy explains how Esme Sydney uses cookies and similar technologies on esmesydney.com, and how you can control them.
It should be read together with our Privacy Policy, which explains how we handle your personal information more generally.
What cookies are
A cookie is a small text file that a website places on your device when you visit it. Cookies allow the website to recognise your device, remember your preferences and understand how the site is being used.
We also use similar technologies such as pixels, tags and local storage. In this policy, we refer to all of them as cookies.
The cookies we use
Strictly necessary cookies. These cookies are required for the website to work. They allow you to move around the site, add items to your cart, keep your cart between pages, log in to your account and complete a purchase securely. Without these cookies the website cannot function, so they cannot be switched off.
Performance and analytics cookies. These cookies tell us how visitors use our website, for example which pages are viewed most often, how long people spend on a page, and where errors occur. We use this information to improve the site. The information is collected in aggregate form.
Functional cookies. These cookies remember choices you make, such as your preferred size, recently viewed items, or whether you have already dismissed a notification. They make the site more convenient to use.
Marketing and advertising cookies. These cookies are used to show you products you may be interested in, both on our website and on other websites and social media platforms. They also let us measure whether our advertising is working, and avoid showing you the same advertisement repeatedly.
Third party cookies
Some cookies are placed by third parties who provide services to us. These currently include:
- Shopify, which hosts our online store and processes checkout
- Google Analytics, which helps us understand how our site is used
- Meta (Facebook and Instagram), for advertising and measurement
- TikTok, for advertising and measurement
- Our payment providers, for fraud prevention and secure payment processing
These parties set their own cookies and handle the resulting information under their own privacy policies. We recommend reading them if you would like more detail.
How long cookies last
Session cookies are deleted as soon as you close your browser. Persistent cookies stay on your device for a set period, or until you delete them, so that the site can recognise you when you return. The lifespan varies by cookie and is typically between a few days and two years.
Managing cookies
You can accept or decline non-essential cookies through the cookie banner when you first visit our website, and you can change your choice at any time.
You can also control cookies through your browser settings. Most browsers let you see which cookies are stored, delete them individually or as a group, and block cookies from being set. Instructions are available in the help section of your browser.
Please note that blocking strictly necessary cookies will stop parts of our website from working, including the cart and the checkout.
To opt out of Google Analytics specifically, you can install the Google Analytics opt out browser add on.
Changes to this policy
We may update this policy from time to time, for example if we add a new tool to our website. The current version is always available on this page, and the date below tells you when it was last updated.
Contact
If you have questions about our use of cookies, email us at info@esmesydney.com. Our customer service team is available 24 hours a day, 7 days a week, and we respond within 24 hours.
Last updated: 12 September 2026